bj bajj Responsible Gaming

Sports and casino entertainment is enjoyable only when it stays within your means and is done with awareness. We want you to stay safe.

Ages 21 and above 24/7 Support Self-Exclusion SSL Secured

bj bajj believes that betting and casino entertainment can be a legitimate leisure activity — but only when done with awareness, within limits, and in a controlled manner. Reading our Terms and Conditions before registering on our platform will show you how seriously we take player protection.

The core of responsible gaming is this — gaming should be one part of your entertainment, not your whole life. Never bet with savings or borrowed money. Chasing losses by placing larger bets is dangerous. Before you play, ask yourself — if I lose this amount today, will it affect my family's daily needs? If the answer is yes, take a break for the day.

Under our Privacy Policy, your account information and gaming history are fully protected. However, we may use this information to identify unusual gaming patterns and contact you if needed.

If you have any questions or concerns, you will find answers about responsible gaming in our FAQ section. Or contact our 24/7 live chat or email support directly.

Setting Limits for Yourself

bj bajj offers several practical tools to help you stay in control of your own gaming.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, the account will automatically end the session.

Bet Limit

Set a maximum amount per bet or for total bets in a week — so you do not lose more than intended in a moment of impulse.

Self-Exclusion

Close your account completely for a set period. You can take a break of anywhere from 7 days to 1 year.

Temporary Break

Take a 24-hour or 72-hour cooling-off period when you need it — during this time, deposits and betting will not be possible.

Direct Support

To set or change any limit, contact our 24/7 live chat or email — support is available in Bengali.

Request Self-Exclusion

Fill in the details below and let our support team know. Your request will be verified and acted on promptly.

Username

Mobile Number

Break Duration

After you send your request, our support team will get in touch with you.

Warning Signs

If you notice any of the following signs in yourself, pause and seek help.

You keep raising your bets to recover lost money, as if one big win will fix everything.

You are playing in secret from family or friends, or lying about how much you are spending.

You are borrowing money to play, or using money meant for essentials (rent, food) on betting.

You want to stop playing but cannot — you keep coming back even after deciding to quit.

You are spending more time on betting or casino and cutting back on work, studies, or family time.

When you cannot play, you feel restless, irritable, or anxious — and it is affecting your daily life.

Where to Get Help

You do not have to face this alone — asking for help takes courage.

bj bajj Live Chat

Chat with us in Bengali at any time of day or night. Get immediate help with account limits or self-exclusion.

Email Support

If you want to explain your situation in detail, write to us by email. Our team responds in both Bengali and English.

Family and Loved Ones

Telling your family can be the first step. Support from the people closest to you is the greatest strength.

Professional Advice

Visit a mental health professional or counsellor. This service is available at government hospitals and private organisations in Bangladesh.

bj bajj's Commitment

We are not just an entertainment platform — we want every one of our users to play in a healthy and safe way. If we see signs of a problem in a player's behaviour, we will reach out to that player directly.

bj bajj never allows minors to open an account, and any account found to belong to someone under 21 is closed after verification.

Read our Terms and Conditions for full details on all features and obligations.

Core Principles of Safe Gaming

Keep these points in mind before every session.

Only play with money that your family can afford to lose.
See gaming as entertainment, not as a source of income.
Avoid placing bets while drinking or under mental stress.
Set a daily budget and do not go beyond that limit.
Be satisfied when you win, and resist the urge to bet more when you lose.
Take regular breaks — playing for long stretches at a time leads to mental fatigue.
If you have any doubt, use our self-exclusion feature — it is not a sign of weakness, it is a sign of awareness.

Responsible Gaming FAQ

Common questions and answers about responsible gaming.

When you request self-exclusion, your account is fully deactivated for the chosen period. During this time, you cannot log in, deposit, or place bets. You can submit a request through our 24/7 live chat, by email, or using the form above.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a set waiting period — to prevent decisions made in the heat of the moment.

No. Age verification is mandatory after registering at bj bajj. If it is confirmed that you are under 21, your account will be permanently closed and no funds will be returned.

If you believe a family member is in trouble, let our support team know. We will review the situation and take the appropriate steps. There is no option to directly close someone else's account, as account security and privacy must be maintained.

Your account remains inactive during the self-exclusion period and no transactions can be made. Our support team will give you full details on how to reactivate your account once the break ends.

Yes. Addiction treatment is available at psychiatry departments in government hospitals and at private counselling centres in Bangladesh. Reach out to a mental health professional with the support of your family. The bj bajj support team can also offer initial guidance.

Visit these pages to learn more.